Shipping policy

At ZARIAN, we are dedicated to delivering your jewelry with care, security, and transparency. This shipping policy outlines the terms, fees, and timelines associated with your order.

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.

During peak seasons, promotional events, or for custom-made pieces, processing may take 5–7 business days. We will notify you promptly of any delays.

2. Shipping Rates (Weight-Based)

Shipping fees are calculated based on the total weight of your package:

All rates in USD. Exact charges calculated at checkout.

3. Domestic Shipping (Within Europe)

• Standard: 3–7 business days

• Express: 1–3 business days

4. International Shipping

ZARIAN ships to select countries worldwide. Delivery estimates:

• Standard International: 7–14 business days

• Express International: 3–7 business days

Customers are responsible for any customs duties, taxes, or import fees. ZARIAN is not liable for customs-related delays.

5. Order Tracking

A tracking number will be sent via email once your order ships. If you do not receive tracking within 5 business days, contact support@zarian.shop.

6. Shipping Restrictions

We do not ship to P.O. boxes, APO/FPO addresses, or freight forwarders. All high-value shipments require a physical address and signature upon delivery.

7. Lost or Stolen Packages

ZARIAN is not liable for packages confirmed as delivered by the carrier. Please contact the carrier directly to file a claim.

8. Shipping Delays

ZARIAN is not responsible for delays caused by weather, carrier disruptions, customs, or other unforeseen circumstances.

9. Contact Us

Email: support@zarian.shop
Response Time: 24–48 hours